Bloomberg and The Independent obviously just copy and pasting without any research on their part. Fastloss cannot even keep three aircraft going, just imagine the misery, chaos and confusion they could inflict on Africa if they had ten aircraft to play with! Doesn't bear thinking about really.
I have fought the good fight and was a believer but what on earth is going on! All first-mover advantage lost. Shockingly poor and naive management!. All the hard won customers being lost due to cancellations and poor service. Final nail will be refusal of kenya operations! Totally numb!
If this is an example of your 'good' feedback, I would hate to see bad Noocyt2.
Can be seen here but I guess Fastjet will remove it pretty quickly - https://www.facebook.com/fastjet/app_523229307744043
Flight canceled 3 times
I have been struggling to fly my family to Tanzania to visit me for the last week, they were suppose to fly 24th then 27, the 29 and flights just keep beeing canceled, i have paid deposits for hotels and now will loose it because of bad fastjet flights, dont you guys know all us expats talk and we know who to fly with and not to fly with...dont worry the expats only account for a few thousand tickets a year....
Horrendous Fastjet Service
When you book fastjet you better have a good plan B Expect surprises at every corner so its a gamble to get where you are supposed to get as planned. Do not bank on fastjet on an important travel trip because you will curse yourself all the way. Fastjet has left me in the cold a few times than once because they do not take care of you or give you any positive options when they messy you up. If there was an authority which ensures that customers get quality of service like in Telecoms, The authority would better of withdraw fastjet flying license due to poor service. One wonders that if they can compromise so much on customer care. How are they likely to compromise on safety. So fly fastjet at your own peril
DISGUSTING SERVICE AND CUSTOMER CARE
Fastjet Africa are absolutely useless they are on their way out it seems just like onetime and other budget airlines!!!!!!! they have just cancelled approximately 5 flights from Johannesburg and Dar due to what they call technical reasons ...they obviously only have one airplane. the clients were notified by SMS and Email with the offer to fly on the 27 September 3 days after their original booking or claim a refund!!!!!! no offer to book them on an alternative carrier or no thought of the clients transfer flights from Dar to elsewhere and or hotel bookings and or the costs involved to the client ....... please ALL BE AWARE OF PISS POOR SERVICE AND LACK OF CUSTOMER SERVICE FROM THIS CROWD. THEY ARE THE BEST ADVERT FOR ALL THEIR COMPETITION HERE !!!!!!!!!! last time we recommend and or use FASTJET >>>>>>>>>
the flight got delayed and no one notified us. then they kept us waiting for more than 7 hours and plus refused to give us any refreshments. I wonder in whose pocket have all those 5dollars refreshment vouchers gone to because none of us got ours.
I e-mailed [email protected] this morning and a reply within an hour -
Thanks you for your email.
The fastjet flights on Dar es Salaam Johannesburg route will resume from next Wednesday 1st October.
From: Sent: 26 September 2014 09:39 AM
To: Justin Glanville
Can you tell me when the SA flights will resume please as I am looking to book my flights soon.
Seems all the hard work with social media is being turned against Fastjet due to poor service, cancellations and bad customer relations. Such a shame but we live in a media dominated environment and a hard won reputation can be dashed with just a few negative comments on Facebook and twitter. A great shame.
I am waiting on the sidelines for the moment, I still think more fundraising is coming soon so will jump in after that settles. Might of course have missed the boat. The BOD do have a history of shooting themselves in the foot every time the SP shows some upward movement and a fundraising RNS might just do that again.
FJET do seem to be approaching an interesting point in their operations now - still way behind their own expectations but none the less slowly getting there.
Good luck all,
I have bought 2 tranches in the last couple of weeks - very tight stop loss and watching VERY closely. I'll continue topping up cautiously all the time the trend is up, and move the stop loss up with every rise.
I am NOT taking a loss on this share again :-)
As for "what a share" - I'm not sure about that, yet!
The stock exchange only issues notification of the number of shares traded and the price. It doesn't release whether they were buys / sells. Its a waste of time guessing. The only thing which moves share prices is demand.
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