Keeping your account safe. How you can be ScamSmart.

Keeping you safe

The security of your financial assets and your account is of the utmost importance to us. Interactive Investor is regulated by the Financial Conduct Authority (FCA), and all our systems and practices not only meet industry requirements but in addition, we have further security procedures of our own, so you can be confident of our commitment to the safety and security of your account and investments at all times.

Please note that individuals increasingly use emails and calls to try and get you to disclose your personal information. If you are in any doubt about whether a call is from us, then please hang up and call us on our contact number of 0345 200 3637.  If you are suspicious about any emails, then these should also be reported to us.

You can find full details of how we keep your personal information and investments protected in our security centre. Details include:

  • How we keep your money and investments safe
  • Frequently asked questions about the security of your account
  • Keeping your data and your account safe

However, it is important that you also play your part in keeping your details secure and your account protected. We have a full range of ways to help in our security section:

  • How you can keep your account safe from attack

All our security policies are designed to allow you to trade with confidence. However, if you do receive an email or call relating to your account that you are concerned about then please contact us immediately on 0345 200 3637.

Visit our Security Centre

Make sure you're a 'ScamSmart' investor.

UK victims of investment scams lose over £1.2 billion a year. The FCA is helping to protect people against fraudsters through the 'Be a ScamSmart Investor' campaign.

To find out more, follow this link: http://scamsmart.fca.org.uk/

If you or someone you know thinks you’ve been contacted by a fraudster, you can report the firm to the FCA via its website or call the helpline on 0800 111 6768.

If you have lost money to an investment fraud, report  it to Action Fraud UK, the national fraud and internet crime reporting agency, on 0300 123 2040 or online at  www.actionfraud.police.uk.

Remember: if it sounds too good to be true, it probably is!