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Please read this Privacy Policy carefully. If you do not understand any part of this Privacy Policy please contact the Share Dealing Customer Services Team on 0845 882 3325, email us or write to us at The Interactive Investor Share Dealing Contact Centre,Trinity House,Trinity Road, Halifax HX1 2RG.
Please note that the Interactive Investor Share Dealing Service is operated by Halifax Share Dealing Limited, which is part of the Lloyds Banking Group, under the Interactive Investor brand. Halifax Share Dealing Limited provide the clearing, settlement, custody and brokerage services to you.
Definitions in the Share Dealing Terms apply to this Policy.
1.1 We, Halifax Share Dealing Limited, take our obligations under the Data Protection Act 1998 and all related regulations ("the Act") very seriously and have taken steps to ensure compliance with the provisions of the Act.
1.2 This Privacy Policy sets out the principles governing our use of your Personal Data. By applying to use the Share Dealing Service and by using the Share Dealing Site generally, you agree to the principles set out below. In addition you confirm that you have read and understood this Privacy Policy by clicking the "Accept" button at the end of the Share Dealing Account Application form.
2.1 When you apply to open a Share Dealing Account and use the Share Dealing Service, we will ask you to provide certain information, such as your contact and banking account details. We may supplement the information that you provide us with information we receive from Interactive Investor and/or our Service Providers and/or other third parties.
2.2 The principal purposes for which we process and store your Personal Data are:
Full details of the purposes are set out in our Data Protection registration.
2.3 You will be able to indicate on the Share Dealing Site if you do not wish to receive such information. You may also notify us at any time on the "My Profile" page on the Interactive Investor Site or by contacting the Share Dealing Customer Services Team on 0845 882 3325 if you decide you do not want to receive such information.
3.1 To enable us to provide the Share Dealing Service via the Share Dealing Site and to monitor and improve the Share Dealing Site, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, the details of the web site you linked from to the Share Dealing Site.
3.2 We may use cookies only to store information such as your User name and your session identifiers to enable us to identify whether you are registered on to the Share Dealing Site and, if so, to shortcut your access to the Share Dealing Site. We will only read cookies from your cookie file placed there through your web browser's interaction with the Share Dealing Site.
We endeavour to take all reasonable steps to protect your Personal Data including the use of encryption technology, but cannot guarantee the security of any Personal Data you disclose to us. You accept the inherent security implications of dealing online over the internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.
5.1 We may intercept, record and/or monitor any communication(s) (including telephone calls or other electronic communications) between you and us. We may do so in order to resolve queries in the future and for the purposes of ensuring security, staff training and complying with our regulatory and legal responsibilities.
5.2 In the case of communications by email you should note that as emails are not currently encrypted (and may therefore be intercepted and read by third parties) and as the identity of the sender cannot be confirmed you must NOT provide your security details by email and should avoid providing any Personal Data to us by email. We will not provide Personal Data to you be email.
5.3 We have certain responsibilities under the Money Laundering Regulations 1993 and the FSA Rules to verify the identity and address of users and may need to make certain enquiries and obtain certain information from you for that purpose. You confirm that all information you supply will be accurate and that we may disclose such information as we consider necessary to comply with any reporting or legal and regulatory requirements.
5.4 You agree that we may disclose to the FSA and to any other regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you or, if relevant, any of your clients.
6.1 In the event that you wish to see a copy of your Personal Data held by us please write to:
The Interactive Investor Share Dealing Contact Centre
Trinity Road
Halifax
HX1 2RG
6.2 We will amend or delete any Personal Data relating to you which is found to be incorrect or not relevant in accordance with the Act. If you are aware of any changes that should be made to your Personal Data please notify the Share Dealing Customer Services Team on 0845 882 3325 as soon as possible.