Contact us

secure message for existing customers

The easiest way to contact us and ask questions about your account is to send us a secure message.
Login to your account and go to “account > secure messages”

message us

write to us and return forms

Interactive Investor
Exchange Court
Duncombe Street
LS1 4AX.

don't have an account with us?

Use our contact us form for general enquiries about our products and services.

contact us

call us

Call us to place trading instructions, password requests and to make changes to your account details.

From the UK: 0345 607 6001
From overseas: +44 113 346 2309

Opening hours
Monday - Friday: 07:45 - 17:30
Monday - Friday: 17:30 - 21:00 for international trading calls only

Interactive Markets Spread Betting, CFD and Forex account customers:

  • Login to your account
  • Telephone: 0345 88 00 003 (lines open 24 hours a day - Calls to this number cost no more than calls to 01 and 02 numbers). This telephone line doesn't support share dealing, Funds, ISA and SIPP account queries.

password reset (research account only)

Forgotten your research account password?

reset your password

Important Information
We take the security of your account very seriously and we will never call you to ask for either your password or your bank details. If you have any doubt as to the authenticity of any contact with us please call us direct on the number(s) above to discuss.
Customer Complaint Handling
We are committed to providing you with the best customer experience we can. We welcome and value feedback from you - this helps us to better understand your needs and therefore improve our services.

For information on how to raise your concerns and how we handle customer complaints.

find out more

View an extract of the Regulatory Complaints Data we submit to the Financial Conduct Authority.

view data